Privacy Policy

Last updated: July 14, 2026

1. Information We Collect

We collect information you provide directly: name, email address, and payment information when you purchase an audiobook. Payment processing is handled by Stripe — we never store full credit card numbers.

We automatically collect: page views, referrer, device type, and browsing behavior via Google Analytics (anonymized where possible).

2. How We Use Your Data

• Process and fulfill your audiobook purchases
• Create and manage your listening account
• Send purchase confirmations and account credentials
• Improve our storefront and recommendations
• Comply with legal obligations

3. Data Sharing

We share data only with essential service providers:

• Stripe — payment processing
• MXroute — transactional email delivery
• Google Analytics — anonymized usage analytics
• Audiobookshelf — audiobook hosting and playback

We never sell your personal data to third parties.

4. Data Retention

We retain your purchase data and account credentials as long as your account is active. You may request deletion at any time by emailing support@audiobooks.channel.

5. Your Rights (GDPR)

If you are in the European Economic Area, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Erase your data ("right to be forgotten")
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise these rights, email support@audiobooks.channel.

6. Cookies

We use minimal cookies:

• Stripe — session cookies for payment processing
• Google Analytics — performance cookies (opt-in via cookie banner)
• consent — remembers your cookie preferences

You can manage cookie preferences via the cookie banner or browser settings.

7. Security

We use HTTPS encryption, secure API tokens, and follow industry best practices. Account passwords are generated securely and stored hashed via Audiobookshelf.

8. Contact

For privacy questions or requests: support@audiobooks.channel